The Business Success Program
Our Business Success Program is at the core of every program we run with clients. This structured process-driven program helps us consistently find the right gaps to work on. It informs our choice of improvement strategies, and enhances the resulting action plan. Our Business Success Program provides the right framework for a successful implementation of the action plan. The result: a successful partnership that delivers you the business results your talent and hard work deserve.
Why do some businesses thrive – and others struggle?
Business isn’t rocket science. Many businesses found solutions, and went on to success.
Essentially if your business isn’t delivering the results you want it means there are one or more gaps. The trick is recognising the root cause of the problems not the symptoms.
Choosing the right strategies and actions to fix gaps is a big part of what we do.
The real gold is implementing these strategies and actions successfully. We will show you how to do it.
Our process
You wouldn’t want a doctor to recommend complex treatments without a thorough examination, tests, and scans – would you?
We are doctors for your business. We won’t give critical business advice without first doing the work to understand your business, set goals, identify gaps, and set strategies. This is the foundation piece that underpins the right plan and quality execution.
Once you have the plan, we work with you to fill your gaps in knowledge and experience, and we hold you accountable.
That is how turn goals into reality!
PHASE ONE
STRATEGIC BUSINESS PLANNING
VISION DEVELOPMENT
Personal Goals/Vision
Business Goals/Vision
STRATEGY DEVELOPMENT
The key initiatives laid out in a roadmap
STRUCTURE DEVELOPMENT
The design of who does what where in the business
CULTURE DEVELOPMENT
Motivated people doing the right things in the right way
PHASE TWO
OPERATIONAL BUSINESS PLANNING
PRODUCTS AND SERVICES
What we sell – how we package it
SALES & MARKETING
The best way to reach/convert the right customers
FINANCES
Cashflow and Margin are critical
PEOPLE
How we make money from employing better people
SYSTEMS & PROCESSES
Key to efficiency, effectiveness, and visibility
PHASE THREE
ONGOING PERFORMANCE MANAGEMENT
MONTHLY IMPLEMENTATION SESSIONS
Implementing the business plan to achieve the vision
MONTHLY MANAGEMENT MEETINGS
Review what’s working, what isn’t, and take action
GROWING THE BUSINESS
Work on the Sales & marketing effort
MAXIMISING PROFIT & VALUE
Advice that ensures you get decision-making right
We offer two free hours of consulting to identify your gaps
Issues and Challenges Discussion
We focus on your problems (not us)
In 30-40 minutes we discuss how you got here, and the big issues holding you back.
- People problems
- Sales challenges
- Margin erosion
- Error and rework rates
- Labour to Sales mismatches
- Cashflow constraints
We rapidly get the focus on what keeps you awake at night
Diagnostic Tool
Over 60-90 minutes you will answer 65 questions about how you operate your business.
We then stack that up against some basic financials
We look at key issues:
- Strategy – do you have one and is it core to your operations
- Business Growth – Sales and Marketing – are you getting it right?
- Cashflow – Planning, Debtors, Processes, Stock Control
- People – Productivity and Staffing Levels
- Finances – Margin management, Expenses, Structure
Your answers to the 65 questions can have an approximate value put on them.
We find the diagnostic tool is always close to the mark overall.
It gives you real insight into the opportunity cost of the gaps in your business. The financial model works well for most businesses with more than a few employees.
It also helps smaller businesses understand what they need to focus on.