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Case study – Stunning turnaround within 12 months

Case study – Stunning turnaround within 12 months

CLIENT: Global Vision Media SECTOR: eLearning EXPERTISE DEMONSTRATED: Big Picture Strategy, People Managing, Difficult External Relationships KEY NUMBERS: $1.7 mill Sales from new strategy 75 % Sales increase $1.4 mill Business savedEXECUTIVE SUMMARY The business had...

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Case Study – DoD

Case Study – DoD

The Customer Established in 2009, this business primarily sold truck tyres to a fleet market. A strong customer service ethic was their main point of difference, and it had the backing of a franchise group. It had rapidly grown to two branches and 15 staff, and a...

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Case Study |Stemming profit leakage

Case Study |Stemming profit leakage

The client is a small (owner plus two apprentices, plus the owner’s spouse performing some admin and bookkeeping work) electrical business located in a small town towards the northern edge of the Hunter Valley. While all employees live in this small town they service...

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Four little words slowing you down!

Four little words slowing you down!

“I’ll do it later” – it’s a phrase we all say from time to time. It might be the result of an overflowing workload, or a schedule that’s too full, or just the simple fact that life gets in the way. These four little words might be a quick, temporary solution, but they...

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Some essential rules for micro and small businesses

Some essential rules for micro and small businesses

I’d love to have received a dollar for every time I’ve heard a small business owner saying either they personally, or their spouse/another family member, “does the books”. Sounds logical doesn’t it? You, your spouse, your parents spent years of effort gaining...

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Case Study | It's never too late for a turnaround

Case Study | It's never too late for a turnaround

CUSTOMER Established for just over 20 years, this motor vehicle service and repair centre is located on the NSW Central Coast. It is a husband and wife partnership, the wife looking after the office, parts, customer service etc. and the husband doing everything in the...

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Ten questions you should be able to answer ‘Yes’ to

Ten questions you should be able to answer ‘Yes’ to

One of the interesting dilemmas for business owners and managers is how well they need to understand their competition. If we invest time and effort in studying our competition, does that mean we are not confident in our own product? If we do not know our competitors...

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Why your business needs Policies

Why your business needs Policies

Do you consider policies unnecessary and a sign of an overbearing management forcing everyone to toe the line? Nothing could be further from the truth. Good policies are a clear communication of what is a minimum standard of acceptability in the workplace so that...

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