OUR SERVICES

 

The Business Success Program

Developed and refined over 1000’s of businesses like yours

At the core of every program we run with clients is the Business Success Program. This structured process-driven program helps us consistently find the right gaps to work on, informs our choice of improvement strategies, and enhances the resulting action plan. It then provides the right framework for a successful implementation of the action plan. The result – a successful partnership that delivers you the business results your talent and hard work deserve.

 


Why do some businesses thrive – and others struggle?

Business isn’t rocket science - for any given problem - there are many businesses that found solutions, and went on to success.

Humans perform far better if they have goals – that’s proven science - and better again if they are held accountable to those goals.

  • Essentially if your business isn’t delivering the results you want – there are one or more gaps – but the trick is in recognising the root cause of the problems – not the symptoms.  If you don’t know what you don’t know – you’ll chase the wrong rabbit down the wrong hole.
  • Choosing the right strategies and actions to fix gaps is a big part of what we do.  We have the experience and knowledge to get it right almost every time.
BUT THE REAL GOLD IS IN GETTING THE ACTIONS DONE SUCCESSFULLY!


Why do some businesses thrive – and others struggle?

Business isn’t rocket science - for any given problem - there are many businesses that found solutions, and went on to success.

Humans perform far better if they have goals – that’s proven science - and better again if they are held accountable to those goals.

  • Essentially if your business isn’t delivering the results you want – there are one or more gaps – but the trick is in recognising the root cause of the problems – not the symptoms.  If you don’t know what you don’t know – you’ll chase the wrong rabbit down the wrong hole.
  • Choosing the right strategies and actions to fix gaps is a big part of what we do.  We have the experience and knowledge to get it right almost every time.
BUT THE REAL GOLD IS IN GETTING THE ACTIONS DONE SUCCESSFULLY!

OUR MODEL

This underpins our process and is battle tested

Our planning and implementation process is framed around breaking a business up into 4 Strategic Areas, and 5 Operational.  We know from long experience that most businesses that struggle  - get the bottom right corner fairly right, but don’t work the whole triangle. 

We also know that implementing the right strategies across most areas means you hit goals and hit them far quicker.  Getting all elements aligned and working together turbo-charges results and make a business far easier to manage.

OUR FORMULA IS TRIED AND TESTED, AND IT'S NOT COOKIE-CUTTER - WE TAILOR TO YOUR CIRCUMSTANCE AND NEEDS.


OUR MODEL

This underpins our process and is battle tested

Our planning and implementation process is framed around breaking a business up into 4 Strategic Areas, and 5 Operational.  We know from long experience that most businesses that struggle  - get the bottom right corner fairly right, but don’t work the whole triangle. 

We also know that implementing the right strategies across most areas means you hit goals and hit them far quicker.  Getting all elements aligned and working together turbo-charges results and make a business far easier to manage.

OUR FORMULA IS TRIED AND TESTED, AND IT'S NOT COOKIE-CUTTER - WE TAILOR TO YOUR CIRCUMSTANCE AND NEEDS.



OUR TYPICAL PROCESS


OUR TYPICAL PROCESS


OUR TYPICAL PROCESS


WE OFFER TWO FREE HOURS OF CONSULTING – IDENTIFY YOUR GAPS NOW

Issues and Challenges Discussion

Focused on your problems (not us)

In 30-40 minutes we discuss how you got here, and the big issues holding you back.

  • People problems
  • Sales challenges
  • Margin erosion
  • Error and rework rates
  • Labour to Sales mismatches
  • Cashflow constraints
WE RAPIDLY GET THE FOCUS ON WHAT KEEPS YOU AWAKE AT NIGHT

Diagnostic Tool

Are you best practice – if not – what’s the cost to you?

Over 60-90 minutes you will answer 65 questions about how you operate your business, and we stack that up against some basic financials

  • Strategy – do you have one and is it core to your operations
  • Business Growth – Sales and Marketing – are you getting it right?
  • Cashflow – Planning, Debtors, Processes, Stock Control
  • People – Productivity and Staffing Levels
  • Finances – Margin management, Expenses, Structure

SEE BELOW FOR WHAT THE DIAGNOSTIC CAN TELL YOU:


Diagnostic Tool

We put a cost to what you don’t do well

Your answers to the 65 question can have an approximate value put on them. We find the diagnostic is always close to the mark overall, and give real insight into the opportunity cost of the gaps in your business.  The financial model works well for most businesses with more than a few employees, and still helps smaller businesses understand what they need to focus on.



Diagnostic Tool

We put a cost to what you don’t do well

Your answers to the 65 question can have an approximate value put on them. We find the diagnostic is always close to the mark overall, and give real insight into the opportunity cost of the gaps in your business.  The financial model works well for most businesses with more than a few employees, and still helps smaller businesses understand what they need to focus on.


What does success look and sound like?

Hear what a few of our many success stories say about what we do and how we get results


TESTIMONIALS

We get results! But don't just take our word for it..
  • Michael Karaliamis
    I have been running my business for just over 20 years. As a small business owner it is important to continually draw on the experience of others and not become complacent in your business. I employed Rohan for a period of three months to review my current business model and define areas within the business that are not performing to a standard required. Having a second, unbiased opinion regarding the management of our business has been a real eye opener for my team. Rohan has help us review and consolidate our values as a team. He also exposed areas of the business that were clearly underperforming. Reviewing and monitoring our performance against those areas of concern is now helping to make a difference to our profitability.
    Michael Karaliamis
  • Dr Joe Donnoli B.App.Sci (Chiro)
    I have used Rohan as a business consultant for the past nine months and I have found his service exceptional. He is a man of great integrity and passion focused on achieving the best possible outcome for his client. I would not hesitate to referr anyone to him who is looking at either expanding their business or increasing their profits.
    Dr Joe Donnoli B.App.Sci (Chiro)
    Chiropractor
  • Steve Vaiopoulos
    I just wanted to thank you for being the person who walked through my door in January when I was at the end of my tether wondering how to go about growing my business. Within a week you already had a quick contingency plan of attack and within a month we noticed a very noticeable turnaround in profits and cashflow. Within three months you had already sorted out a very comprehensive business plan and had us well on the way to recovery. It has now been nearly eight months and we are well and truly on the road to success and your commitment, energetic enthusiasm and guidance are always there for every meeting. I look forward to having a long and successful relationship and are very grateful for you walking through my door that hot January afternoon. Many thanks once again.
    Steve Vaiopoulos
  • Nick Henry (owner / operator)
    I’m extremely happy with the outcomes achieved to date from working with Joanne from Business Success Partners Australia. Straight up, she involved the whole team in setting the Business Vision, which meant everyone understood what we were trying to achieve, and they felt included in the process. “She helped us identify and measure the major drivers we needed to focus on to achieve our sales and profit targets, and I now have a much better understanding of the figures I need to watch on a monthly basis to achieve our 5-year plan. Our profit grew significantly in the first 12 months of working with Joanne, and I don’t have to take paperwork home with me anymore. I also feel more comfortable taking time away from work for holidays with my family, as the workshop and office now run relatively smoothly without me. I’m much happier running my business now than I have been in a long time.”
    Nick Henry (owner / operator)
    Lake Macquarie Mechanical
  • Shane and Melody William
    Thanks Graeme for working with us. Over the last couple of years, we have achieved results in our business, unbelievable a few years back. Hitting our $1m sales target three years ahead of time, developing our team to be able to operate without us needing to be in the store every day and getting our finances back in order (now ahead of our mortgage payments). ‘Before we started, we were not even sure if we could afford to work with you. Now we know we could not afford not to work with you. The support you provided has given us the confidence to serve our customers with ‘good old-fashioned country style service’ in the city and build the business on that base. We know who our best customers are and why they buy from us – this is what our team focus on every day. We had always dreamed of establishing several stores – that dream is becoming a reality with the opening of our second store in April this year. We are excited about what the future might bring and look forward to continuing to work together.
    Shane and Melody William
    Totally Workwear Newcastle & Port Stephens
  • Anna Szorkovszky
    Simon has been a huge asset to the start-up of our business. His knowledge, experience and passion for working with start-up businesses has been a massive inspiration. We look forward to working with him long term as our business grows and expands.
    Anna Szorkovszky
    Rhubarb Jam Productions
  • Bill Annesley
    When I start with a client it is vital that they know where their income is going. I often call on Simon to help with Cash Flow forecasts, Budgets, Margins and all areas of Management Accounting. Simon’s expertise in this area is second to none. He also creates the best business plans I have seen. I would recommend Simon Calder to anyone who wants their business to grow in the right direction.
    Bill Annesley
    Central Coast Business Coaching
  • Richard Krupa
    When I decided to start my own business, I had no idea where to begin. Simon could guide me through the mine field, help me create my business plan and marketing strategy and obtain the necessary bank loans I needed to launch. The process was very easy and during the initial process, met with me regularly to ensure everything was on track. Now that I’ve launched, Simon still meets me every fortnight to track progress. Without him I doubt I would have been able to launch so effortlessly, I would recommend him to anyone!
    Richard Krupa
    PC Wrangler

CASE STUDIES

These Case Studies have been selected to show how we have solved our client's business problems
 

OUR CONSULTANTS

Simon Calder

Business Success Partner


Peter Coughlan

Business Success Partner


Graeme Fitzgerald

Business Success Partner


Craig Hallam

Business Success Partner


Joanne Jarvie

Business Success Partner


Chris Kelly

Business Success Partner


Jason Manning

Business Success Partner


Mark Treharne

Business Success Partner


Rohan Wright

Business Success Partner